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Privacy Policy

How Karde handles your account, your writing and your information, in plain language.

Last updated 7 November 2026 · Version 2.2

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Your writing is yours.

Karde is a private place to write. This is what that means, in plain terms. Everything below adds to these promises; nothing takes away from them.

You own everything you write.

Your manuscripts, scripts, characters, plans and notes are yours. Using Karde gives us no ownership of your work.

Nothing is shared unless you share it.

Your work is never sold, never used in advertising and never made public by us. It goes only to the people you choose.

We never train AI on it.

We do not use your work to train AI models, ours or anyone else's, and we do not hand it to anyone else to train theirs.

Access is strictly limited.

Our team does not read your work as a matter of course. A person only looks when it is needed to run or secure Karde, or when you ask us for help.

It is protected.

Your work is encrypted on its way to and from Karde and kept on secured, access-controlled infrastructure.

You can take it or delete it.

Export your work whenever you like, and delete your account and everything in it whenever you choose.

Who we are

Karde ("Karde", "we", "us") is run by Writers Map Pty Ltd (ABN 91 643 545 180), trading as Karde Platform, Melbourne, Australia. This policy explains what personal information we collect, how we use it and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

  • Your account. Your name, email address and a securely hashed password, plus anything you add to your account or author profile.
  • Your work. The books, scripts, chapters, characters, plans, notes and files you create or upload in Karde. This is private unless you choose to share it.
  • Payments. If you buy Professional, Stripe processes the payment. We receive what you bought, when your Professional time runs until, and the brand, last four digits and expiry of your card. We never see or store your full card number.
  • People you work with. When you invite someone to a Launch Room or to read your book, we keep the name and email address you give us so we can send the invitation and let them in.
  • Usage and device information. How the app and website are used, and technical details such as browser, device type and IP address. The app also records your device's time zone (for example, Melbourne time), which tells us roughly which country you are in. It is never a precise location. None of this includes the text of your work.
  • Messages. What you send us, and your email preferences.

How we use it

  • To run Karde, keep it secure and look after your account.
  • To process your payments and keep track of your Professional time.
  • To send the emails Karde needs to send: verifying your account, password resets, receipts, reminders before your Professional time ends, invitations, and notices from rooms you belong to (you choose which room emails you get).
  • To send our newsletter and other marketing emails if you have opted in. You can unsubscribe at any time.
  • To understand how Karde is used and which countries our writers are in, fix problems and make it better, using usage information, not the content of your writing.
  • To measure how well our ads and website work.
  • To meet our legal obligations and protect against misuse.

What you choose to share

Some parts of Karde are made for sharing. What is shared, and with whom, is always your choice.

  • Your author profile is public. What you put on it, including the books on your shelf and their synopsis and notes, can be seen by anyone with the link. You can hide any book from your shelf at any time.
  • Sharing a book or script. When you share a preview with a reader, they can read it in their browser. If you give them access, they can leave notes and suggestions.
  • Launch Room. The people you invite see what their role allows: the drafts sent to them, the conversations they are part of, and the schedule, plan and files that include them. Everyone in a room can see each other's name, photo and role. When you search for someone on Karde to invite, we show their name and photo, not their email address.
  • Advance copies. An author can invite readers to ask for an early copy of their book on a public sign-up page. If you ask, we collect what you enter there: your name, email address, where you post reviews, any links you add, what you like to read and why you want the book. This goes to the author running the campaign, and the people helping them run it in their Launch Room, for that book only. If you're chosen, you read the copy in Karde with a free account. The author can see whether you've opened it, how far you've read, whether you've finished, and any review link you add. We email you about your copy, and every one of those emails has a link to stop them.
  • Your name on shared copies. When you read a draft in a Launch Room, an advance copy, or a shared preview while signed in, your own name and email address are shown faintly across the pages. Only you see them on your copy. They're there so a copy that gets passed on can be traced back to who it was given to.
  • What others share with you. Notes, suggestions, messages and files that people leave in your work or your room are kept so you can work with them.

Who we share it with

We never sell your personal information. We share it only with the companies that help us run Karde, and only what they need to do that job:

  • Stripe (payments)
  • Postmark (account and app emails)
  • MailerLite (newsletter and marketing email, if you opt in)
  • PostHog and Sentry (app usage and error reports)
  • Google Analytics and Meta (website visits and ad measurement on karde.co)
  • our cloud hosting provider

These services are set up to help us understand usage and fix faults. They are not used to read or mine your writing. We may also share information if the law requires it, or to protect our rights, our writers or the public.

Your work

You own everything you create in Karde and keep all copyright and other rights in it. The only permission you give us is the practical one we need to store your work, show it to you and to the people you share it with, back it up, and help you when you ask, for as long as you have an account.

We do not use your work to train artificial intelligence models, ours or anyone else's. If we ever add a feature that sends your work to an AI service to give you something you asked for, we will say so clearly, keep it opt-in where appropriate, and never let that service use your work to train its models.

Cookies and tracking

The Karde app uses essential cookies to keep you signed in and to run the service.

The karde.co website also uses cookies and similar tools from Google Analytics, Meta and MailerLite to count visits, measure our ads and run newsletter sign-up. It also remembers, for up to 180 days, how you first arrived (for example, which ad or link you came from), so we can tell which of our channels bring writers to Karde.

You can block or delete cookies in your browser settings, and manage ad preferences in your Google and Meta accounts. The app still works if you block website tracking.

How long we keep it

We keep your personal information while your account is open, and afterwards only as long as we need to for legal, accounting or security reasons. When you delete your account, we delete or de-identify your personal information and your work, except for records the law requires us to keep and backups that expire on our normal schedule.

When your Professional time ends, nothing is deleted. Your Professional pages become read-only until you add more time.

Security and data breaches

We protect your information with encryption in transit, hashed passwords and access controls. No system is perfectly secure, so we cannot promise absolute security. If a data breach is likely to cause you serious harm, we will tell you and the Office of the Australian Information Commissioner (OAIC), as the Notifiable Data Breaches scheme requires.

Your choices and rights

  • See and correct your account details in the app.
  • Export your work, or delete your account and everything in it.
  • Hide books from your author profile, and leave any Launch Room.
  • Unsubscribe from marketing emails with the link in any of them. Account emails continue while you have an account.

You can ask to see or correct the personal information we hold about you, or make a privacy complaint, by emailing support@karde.co. If you are not happy with our response, you can contact the OAIC at oaic.gov.au. If you are in the EU or UK, you may have further rights under the GDPR or UK GDPR, including the right to object and the right to data portability.

Children

Karde is not for anyone under 16. We do not knowingly collect personal information from children under 16.

Information sent overseas

We are based in Australia. Some of the companies that help us run Karde store or process information outside Australia, including in the United States and the European Union. When information goes overseas, we take reasonable steps to make sure it is handled in line with this policy.

Changes to this policy

We may update this policy from time to time. If we make an important change, we will tell you by email or in the app before it takes effect.

Contact

support@karde.co
Writers Map Pty Ltd (ABN 91 643 545 180), trading as Karde Platform, Melbourne, Australia.

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